Concourse M

Concourse M Frequently Asked Questions

Austin-Bergstrom International Airport (AUS) is in the midst of a transformative expansion program, and a new gate facility, Concourse M, is playing a key role in making it possible. Designed to support airport operations during Journey With AUS construction, Concourse M will help ensure flights continue to operate smoothly while AUS builds for the future.

Concourse M is a “midfield” gate area, which is where the M in its name comes from. That means it is located away from the Barbara Jordan Terminal and is only accessible by bus instead of walking tunnels.

The main purpose is simple: keep flights moving while the airport is expanding.

How will passengers get to Concourse M?

One of the most important parts of Concourse M is how passengers get to it.

Travelers will start their journey at the Barbara Jordan Terminal, which is the only terminal at AUS.

From there:

Passengers go to Gate 13

A picture of the entrance to the AUS gate 13. There is a television screen on the right, and escalators to the left, which lead down to the hold room of the gate 13.

Gate 13 is the only gate located at ground level (apron level)

A picture of the bottom to the AUS gate 13 escalator leading to the hold room area. There are escalators on the right. There is a sign on the ceiling that reads Do Not Enter. There is a door in the middle of the space and an AED machine on the right.

Passengers take an escalator or elevator down to the holding room area

A picture of the AUS gate 13 hold room area. There are chairs in the middle of the room and chairs against the wall.

Board a shuttle bus
The bus drives across the airfield to Concourse M

The same process happens in reverse when flights arriving land at Concourse M.

This system is similar to those used at many European airports, where passengers are transported by bus directly to their aircraft rather than walking through long concourses.

The buses will operate frequently between the terminal and Concourse M, helping ensure passengers experience minimal wait times and a smooth journey to their gate.

Where is Concourse M?

Concourse M is located in the midfield of Austin-Bergstrom International Airport. Dedicated shuttle buses will take travelers between the Barbara Jordan Terminal and Concourse M.

What will I find at Concourse M?

Concourse M will feature a variety of services and amenities to help travelers stay comfortable while waiting for their flights.

Passengers can expect:

Ample seating areas
Restrooms including a family restroom, and passenger amenities including a nursing room
Free Wi-Fi
Small food and drink options through a grab-and-go concept partnership with Air Star Concessions and local business Desnudo Coffee
A pet relief area

Some planes will park at gates with jet bridges, while others will use ground boarding, where passengers will use ADA-compliant ramps to board the plane.

Why Is the airport using this shuttle system?

The shuttle system is not just for convenience. It solves a big problem.

While the airport builds new facilities, it still needs enough gates for the flight schedules. Concourse M helps by:

Offering relief with added gate space during construction
Preventing flight delays caused by construction work
Keeping airlines on their normal schedules
Giving the airport flexibility during busy travel times

To make the shuttle system work smoothly, the airport uses planning tools and simulations to figure out:

How often buses should run
How long trips should take
How to avoid traffic delays on the airfield

The goal is to make the bus ride quick, predictable, and easy to understand.

Where do I park for Concourse M?

Passengers who are flying out of Concourse M will park in the same parking lots and parking garages you would use as if you were flying out of the Barbara Jordan Terminal. For more parking information, visit our airport parking website.

Security checkpoints will also be the same as if you were flying out of the Barbara Jordan Terminal. There will be no Concourse M-specific TSA checkpoints.

How does Concourse M support the airport’s future?

Concourse M is only one part of a much larger plan to improve the airport.

It supports future projects like: