Ground Transportation at the Barbara Jordan Terminal
Park at AUS | Bus/Transit | Rideshare | Taxis | Rental Cars | Other Services | Information for GT Providers | Parking for Allegiant & Frontier Passengers | Cell Phone Lot
Passenger Drop-Off
AUS is busy! Both the upper and lower level roadways are open for passenger drop-off. People dropping passengers off are encouraged to use whichever level has the least amount of congestion. Passengers getting dropped off on the lower level/arrivals can take the elevator, escalator or stairs up to ticketing and TSA security.
If you require assistance, such as wheelchair service or an escort to your gate, please provide advance notice to your airline; they will assist you through the airport and the screening queue line. Visit our Accessibility page for more information.
Park at AUS
Customers can choose from Economy Lot parking or one of our two parking garages. To see real-time parking availability, rates, and to book a parking spot ahead of time, visit ABIAParking.com. On-site parking at AUS is managed by ABIA Parking.
AUS Cell Phone Waiting Lot
The Barbara Jordan Terminal cell phone lot is available 24/7 for drivers waiting to pick up arriving passengers and is located at 2901 Spirit of Texas Drive. Learn more about amenities and vendors at the AUS Cell Phone Waiting lot.
You can also monitor flight arrival/departure times on your phone or device.
Transit/Bus Service
CapMetro is Austin's public transportation provider, operating buses, MetroRail, and more. Passengers traveling to Austin-Bergstrom International Airport can take Capital Metro's high-frequency Route 20. For more information, visit CapMetro.org or call 512-474-1200.
Rideshare and Taxis
Rideshare and taxi drop-off for passengers flying out use the upper level/departures curbside for passenger drop-off.
Rideshare and taxi pick-up for passengers flying into Austin is located under the Consolidated Rental Car Facility, just north or behind the Red Garage. View a map of rideshare pick-up from baggage claim.
- Taxis
- ATX Co-Op Taxi: 512-333-5555
- Central City Taxi: 512-400-4044
- Z-Trip: 512-452-9999
- Accessible rideshare pick-up
For passengers with mobility assistive devices such as wheelchairs, scooters, or crutches, or those who need additional mobility assistance, the Mobility Assistance Zone is free and open daily 7 a.m. to 2 a.m. for Wheelchair Accessible Vehicles, taxis and rideshares. Please visit our Accessibility webpage to learn about the Mobility Assistance Zone.
- Take the tram to rideshare pick-up
AUS has 2 tram services for passengers to easily get to the rental car facility and rideshare/tax pick-up areas:
- Red Garage First Floor to Rideshare Tram
- The rideshare tram picks travelers up from both entrances of the Red Garage on the first floor. The first floor of the Red Garage is easily accessible from Baggage Claim.
- View a video on how to get to the Red Garage First Floor to Rideshare Tram from Baggage Claim.
- View the Red Garage First Floor to Rideshare Tram pick-up locations on the AUS digital map.
- Mobility Tram Pilot - Red Garage Third Floor to Rental Car Facility & Rideshare Tram
- The Mobility Tram is located on the third floor of the Red Garage – just across the pedestrian walkway from the departures/upper level of the terminal. This tram takes travelers across the Red Garage to the Rental Car Facility entrance and offers another easy way to access rideshare pick-up. From the Rental Car Facility front doors, take the elevator or stairwell to your left down to the second floor for rideshare pick-up.
- Hours of operation (subject to change): Every day (Mon–Sun) from 8:00 am–8:00 pm (CST)
- View the Mobility Tram pick-up location on the AUS digital map.
- Red Garage First Floor to Rideshare Tram
In Baggage Claim at AUS? How to Meet Your Ride App or Taxi Driver
Rental Car Companies
View directions and map to AUS's rental car facility.
- Advantage Rent A Car: 1-800-777-5500
- Alamo: 737-484-3886
- Avis Car Rental: 512-356-3510
- Budget Rent A Car: 512-356-3519
- Dollar Car Rental: 512-530-2277
- Enterprise Rent-A-Car: 737-484-3902
- E-Z Rent A Car: 512-969-6922
- FOX Rent A Car, 855-571-8410
- Hertz Car Rental: 512-247-7250
- National: 737-484-3885
- Payless Car Rental of Austin: 512-356-5295
- Thrifty Car Rental: 512-530-6811
Other Ground Transportation Services at AUS
- Shuttles
Carter Transportation (formerly known as Super Shuttle):
- Airport Reservations: 1-512-BLUE VAN (258-3826) Sales: 512-929-3900 ext. 4 (after hours use ext. 2)
- 512-271-7567
- Limousine Services
- 512Limos.com: 512-775-4309
- Alvin's Limousine: 512-947-4552; Fax: 512-491-0462
- ATX Lux Rides: 512-934-3707
- Austin Premier Transportation: 512-669-9328
- Austin Prestige Limo – 512-293-7630
- Austin Private Car Service: 512-765-4410
- Boulevard Chauffeur: 512-704-4447
- Capital City Limo of Austin: 512-413-1068
- Carey Limousine: 512-929-5009
- Corporate Transportation Associates: 512-222-3209
- Crown Limousine Services: 512-250-5466; Fax: 512-257-2920
- CTA Worldwide Chauffeured Transportation - 512-222-3209
- Echelon Limousine: 512-219-9447; Fax: 512-597-0629
- Elegant Limousine and Charter: 512-477-5466
- Carter Transportation/ExecuCar - (512) 929-3900 Ext 3
- ExecuCar of Austin: 512-929-3900 #2 or 800-410-4444
- Fresch Limousine Service: 512-632-6134
- J and I Transportation: 512-825-0652
- Lakeway Executive Transportation: 512-261-1515
- Leo Limos: 888-444-1107
- Limos of Austin: 512:345-5466
- Limolander: 832-263-4096
- Lux Limo & Black Car: 512-215-4971
- Lux Line Transportation, LLC: 512-886-1128
- M&M Austin Limousine: 512-577-1003
- MS Luxury VIP Transportation, LLC:888-285-7779
- One World Limo: 512-293-7630
- PremierRides: 512-559-6406
- Royal Executive Transportation: 512-989-7272; Fax: 512-990-5656
- Royal Limos Co. 737-341-1880
- Charter Services
- 360 Transportation - 512-271-7567
- 512Limos.com - 512 -775-4309
- AJE Transportation Charters: 512-296-7871
- ATX Lux Rides: 512-934-3707
- Austin Brewery Tours: 512-412-9268
- Corporate Services International: 512-736-9600
- CTA Worldwide Chauffeured Transportation - 512-222-3209
- Dani the Driver: 682-227-0080
- ETI Transportation: 210-599-9999
- J & G Citywide Express: 512-786-8131
- Lux Line Transportation, LLC
- Moon’s Texas Shuttle: 361-947-7444
- Road Runner Charters: 512-960-4813
Information for Ground Transportation Providers
- How To Pick Up Your Ride App & Taxi Passengers at AUS
- Ground Transportation Rules (PDF, 556 KB)
- Ground Transportation Permit Application
Payment Information
- How to Check Account Balance (PDF, 309 KB)
- How to Connect GateKeeper to Online Payment System (PDF, 896 KB)
- QuickPay Instructions (PDF, 704 KB)
General Links - Registration, Login, Adding/Removing Vehicles, etc.
- How to Register a Taxi (PDF, 1,087 KB)
- How to Login to GateKeeper if Registered (PDF, 896 KB)
- How to Remove or Add Vehicle (PDF, 926 KB)
- How to Submit Special Request (PDF, 673 KB)